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Responsible Gaming

Responsible Gaming


Commitment to Responsible Play and Consumer Protection

The Illinois Lottery appreciates the unique obligation publicly sponsored gaming programs have to protect players and provide gaming entertainment with the highest standards of social responsibility. Applying responsible gaming and consumer protection best practices, the Lottery operates under procedures that emphasize our core values of integrity and responsibility.

Consumer Protection and Support

  • Consistent with Illinois law, no Lottery tickets will be sold to persons under the age of 18.
  • If you believe you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537).  For more information or to exclude yourself call 1-800-252-1775.

Our Voluntary Self-Exclusion Program (VSEP)

The Voluntary Self-Exclusion program was developed to help players who classify themselves as 'problem gamblers.' The Illinois Lottery allows a person to ban him/herself from receiving Lottery prizes or any direct mail/email promotional materials. Put simply, the agreement bars those individuals from receiving payment for winning Illinois Lottery tickets.

How does it work?

A Lottery player can sign a contract provided by the Illinois Lottery, have it notarized, and then return it to the Lottery. In the contract, a player acknowledges that he/she is a problem gambler, and that his/her ability to claim Lottery prizes is an unwelcome incentive to play. Players acknowledge that they want to reduce the incentive to play by entering into a voluntary self-exclusion agreement.

The Lottery maintains a computer database containing the Social Security Numbers of those who have signed the contracts, and checks this information whenever someone tries to claim a prize at an Illinois Lottery office. Those players on the list are denied prize payment.

If a player has an account on the internet, the account will be locked, prohibiting future purchases and prize payments.

In addition, the Lottery will not send direct mail/email to players who participate in the Voluntary Self Exclusion Program.

How can I get a form?

Click the link below to download and print the most current version of the form. You can also get a form from a Lottery regional office, or contact one of the problem gambling assistance organizations in our directory.

Download Self Exclusion Form
Download Self Exclusion Rules

Get Adobe Acrobat Reader

When your form is completed and notarized, please send it over to:
Illinois Lottery
ATTN: Legal Section
101 W. Jefferson, MC5-950
Springfield, IL 62702

Resource Directory - Illinois Problem Gambling Assistance Programs And Facilities

* = Participating in the Illinois Gaming Board’s Self-Exclusion Program

Chestnut Health Systems
50 Northgate Industrial Drive
Granite City, IL. 62040
Phone: (618) 877-4420
Fax: (618) 877-9526

Great River Recovery Resource Center
428 South 36th Street
Quincy, IL. 62301
Phone: (217) 224-6300
Fax: (217) 224-1155

HRDI, Inc.*
(Human Resource Development Inst.)
340 E. 51st Street
Chicago, IL. 60615
Phone: (773) 869-0300
Fax: (773) 869-0345

Human Resources Center of
Edgar and Clark Counties

118 E. Court St.
Paris, IL. 61944
Phone: (217) 465-4118
Fax: (217) 463-1899

Illinois Institute for Addiction Recovery
Peoria, Bloomington, Chicago,
Springfield, Illinois and Bettendorf, IA
Phone: 800-522-3784

Loretto Hospital*
Chicago, IL. 60644
Phone: (773) 854-5438
Fax: (773) 854-5437

The McDermott Center
108 N. Sangamon-2nd Floor
Chicago, IL. 60607
Phone: (312) 226-7984
Fax: (312) 226-8048

NICASA (Northern Illinois Council on
Alcoholism and Substance Abuse)*
31979 North Fish Lake Road
Round Lake, IL. 60073
Phone: (847) 546-6450
Fax: (847) 546-6760

Remedies
516 Green Street
Rockford, IL. 61102
Phone: (815) 962-0871
Fax: (815) 962-7895

Renz Addiction Counseling Center*
Two American Way
Elgin, IL. 60120
Phone: (847) 742-3545
Fax: (847) 697-5583

Robert Young Center
2701 17th St.
Rock Island, IL. 61201
Phone: (309) 779-2031
Fax: (309) 779-2555

The Share Program*
1776 Moon Lake Blvd.
Hoffman Estates, IL. 60194
Phone: (847) 882-4181
Fax: (847) 882-4299

The Fellowship House*
800 N. Main Street
P.O. Box 682 (mailing address)
Anna, IL. 62906
Phone: (618) 833-4456
Fax: (618) 833-2371

Way Back Inn*
1915 W. Roosevelt Rd.
Broadview, IL. 60155
Phone : (708) 344-3301
Fax : (708) 344-2944

South East Alcohol and Drug Abuse Center
8640 S. Chicago Ave.
Chicago, IL 60617
Phone : (773) 731-9100
Fax : (773) 731-1292

El Rincon Community Clinic
3809 W. Grand Ave.
Chicago, IL 60651
Phone: (773) 276-0200
Fax: (773) 276-4426

Additional Resources

  • 1-800-GAMBLER
  • Gambling Assistance Hotline: 800-522-4700
  • Gambler's Anonymous (Chicago): 312-346-1588
  • Gambler's Anonymous (St. Louis): 314-647-1111
  • Gambler's Anonymous (Indianapolis): 317-382-4950
  • Gambler's Anonymous (Wisconsin): 414-299-0901
  • Gam-Anon (Illinois Hotline): 708-802-0105
  • Gam-Anon (Missouri Hotline, Kansas City): 816-545-4368

  • Links To Other Web Sites

  • Gambler's Anonymous
  • Gambler's Anonymous - Illinois Meetings
  • Gam-Anon
  • Illinois Council on Problem Gambling
  • National Council on Problem Gambling

  • The Illinois Lottery offers the foregoing information as a service to its players, in order to facilitate access to treatment for gambling addictions. It makes no representations as to the quality of any program or facility listed. Should any program or treatment facility not listed above wish to be included in the resource directory, please forward your contact information to the Illinois Lottery, Legal Section, 101 W. Jefferson, MC5-950, Springfield, IL 62702 or e-mail the information to LotteryInfo@NorthstarLottery.net.


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